Terms of Service

Last modified and effective date : 06/09/2016

Terms of Service

These Terms of Service (the “Agreement”) is a legal contract between you (“User”,”You”,”Your(s)”) and FlitLance (“FlitLance”,”We”,”Us”,”Our”) which applies to your use & access to www.flitlance.com (FlitLance Website) and our domain or sub-domains, our products & services (expect the freelancer services), our mobile website & applications, owned by us or our affiliates, our predecessors & successors in internet (collectively the “Website”).

You must look through, agree & accept all the Terms of Service in this Agreement before using the Website. If you visit & use our products, services and tools that are accessible through our website, us or our mobile website & applications, then you agree to all the Terms of Service in this Agreement to the extent that if you are entering into these Terms of Service on behalf of some other legal entity (an “Entity”), you must have the legal authority to bind such entity to these Terms of Service where the terms “User”, “You”,”Your(s)” will refer to such Entity. If you do not have such legal authority or you do not agree & accept all or few Terms of Service in this Agreement, you must not visit or use the Website.

We may revise the Agreement without prior notice at any time, you should stay updated by referring to the last updated date (“Last Updated”) available at the very top of the Agreement. The revised Terms of Service will be effective from the date of an update as soon as they are posted, so it will be your responsibility to stay aware and updated with the current Terms of Service. In any case, if you continue to visit or use the Website, it will empower your acceptance to the revised Terms of Service.

1. Digital Signature

By registering for a FlitLance account on the Website (an “Account”), or by accepting the Terms of Service, you are considered to have executed this Agreement and the Terms of Service electronically, effective from the date you register your Account or accept the Terms of Service which empowers an acknowledgement that you are able to receive, download, and print this Agreement, the other Terms of Service, and any amendments electronically.

2. Assent to use Electronic Records

With respect to the Terms of Service, you may receive certain written records from FlitLance or our Affiliates, such as contracts, notices, and communications. To facilitate your use of the Website, you allow us to provide these records to you electronically instead of paper form document(s).

2.1 Your Assent and your right to Withdraw the same

If you register an account, you assent to receive and access all contracts, notices, communications or any records electronically for the services to be provided to you under the Terms of Service which we or our Affiliates would otherwise be required to provide to you in paper form documents(s). Even so, we reserve the right, in our sole discretion, to communicate with you via Postal Service and other third-party mail services with the address provided by you during account registration. Your assent to communicate electronically will remain in effect until you withdraw it. You may withdraw your assent to communicate electronically at any time by connecting at support@flitlance.com, after which we will retract your access to the Website and you will no longer be authorized to use the Website. Any withdrawal of your assent to communicate electronically will be effective only after we have a decent time-period to process your request for withdrawal. Please note that your withdrawal of assent to communicate electronically will not apply to contracts, notices, communications or any records electronically provided by us to you before the withdrawal of your assent becomes effective.

2.2 Keeping your Email address and Postal Address up to date with us

You agree to update us immediately if there is any change in either of your addresses, those are Email Address and Postal Address, so that we will be able to communicate with you both electronically and via Postal Service. You must do so by updating your Account information on the Website or you can connect at support@flitlance.com.

2.3 The Hardware and Software you will need to use the Website

You will need a Computer System which can operate on platforms like Windows or Mac along with a compatible Operating System for the following: Internet Connectivity, a valid Email Address, the latest version of the Software, Browsers, Plug-ins, or other Computer Applications and Computer Programs identified on the Website, Program that reads and displays PDF files accurately. Lastly, a Printer to print out all the contracts, notices, communications or any records in paper form document(s).

3 FlitLance Accounts

3.1 Account Eligibility

You must register an account to use the Website. FlitLance offers the Website only for your business purposes, and not for personal use. You must have, and hereby represent that you have, an independent business (whether it be as a self-employed individual or as a corporation or other entity) unless you use the Website solely as a member of a team and you are an employee of a registered agency. To register for an Account, you must be and hereby represent that you are an individual or legal entity who is 18 years or older and who can form a legal contract. When you register for an Account, you must agree to the terms of this Agreement including: (a) you abide by this Agreement and the guidelines described on the Website; (b) you will be financially obliged for your use of the Website, your purchase and/or delivery of Contractor Services; and (c) you will perform your obligations as specified by any Engagement that you accept, unless such obligations are prohibited by applicable law or this Agreement. If any information you provided on any form or posted on the Website is not true, accurate, or complete, or otherwise violates this Agreement, or for any other reason or no reason at all, in FlitLance's sole discretion, FlitLance reserves the right to retract your access to the Website.

3.2 Profile

While registering an account, you must complete a user profile (a “Profile”) which you assent to be shared with other users, unless you make changes in your privacy settings. If you are a Freelancer, then, unless you use the website solely as an employee and Member of an Agency of a registered Agency Account, you personify and warrant that you use your Profile for the purpose of business marketing, to others for entering into independent contractor relationships with other Users. You assent to provide true, accurate, and complete information on your Profile and all registration and other forms you access on the website or provide to us. You assent to keep us up to date with your latest information so as to maintain its truthfulness, accuracy, and completeness. You assent not to provide any information about your location, your business, your skills, or the services your business provides that is false or misleading. You assent not to register for more than one Client Account and one Freelancer Account without prior written permission from us (except that you may register as a Member of an Agency of other Accounts as provided below). You agree not to ask or allow another person to create an Account on your behalf, for your use, or for your benefit.

3.3 Identity Verification

Your Account will be subject to a certain verification procedure which will confirm your identity at the time of registration and at times after registration which will include third-party databases validation. So you empower FlitLance to make any inquiries essential to verify and validate your identity, ownership of Email Address and financial accounts directly or through third-parties.

3.4 Usernames and Passwords

When you register an Account, you will be asked to generate a Username and Password for the Account. It will be your responsibility to safeguard and maintain confidentiality of your Account, Username or Password. You empower FlitLance to assume that anyone using the Website with your Username and Password is you or authorized to act for you.

4. Purpose of the Website and FlitLance Wallet

The Website is a marketplace where You can either sell Your services as a freelancer (a “FlitLancer(s)”) or you can buy services from FlitLancers as a client (a “Client(s)”). After agreeing upon terms of services between the FlitLancer and the Client (an “Engagement”), the Website will be used to communicate, invoice and pay online.

When a FlitLancer and a Client enters into an Engagement, then FlitLance Wallet (a “FlitLance Wallet”) will receive, hold or release payment for an Engagement. You hereby empower FlitLance Wallet to act as a escrow agent and receive, hold or release payment for an Engagement.

5. Payment Terms

5.1 Client Fee

FlitLance does not charge a fee to the Client. We only pass the payment processing fee charged by the third party payment processors, on a Payment after entering into an Engagement which is as follows:

Payment Method Currency Fee
Bank Transfer INR No Charges
Credit Card/Debit Card/Net Banking INR 2.0% to 2.8%
PayPal USD PayPal Fee
Credit Card (International) USD 2.4% + $0.30

5.2 FlitLancer Fee

(a) FlitLance charges a fee of 10% on every billed job to the FlitLancers for using the Website to communicate, invoice and pay online safely (a “Service Fee”).

(b) If a FlitLancer wishes to withdraw funds from FlitLance Wallet, FlitLance will pass the fee incurred to process the withdrawal of funds by the third party payment processors (a “Withdrawal Fee”) which is as follows:

Payment Method Currency Fee
Bank Transfer in India INR No Charges
PayPal USD PayPal Fee
Payoneer Bank Transfer USD Payoneer Fee ($3.00)
Payoneer Account USD No Charges
Bank Transfer (International) USD $25

(c) To ensure quality proposals, a FlitLancer can submit 20 job proposals per month for free, they will be allotted with monthly 20 tokens (“Chips”), against a Non-Premium Account.

After the free Chips are exhausted, a FlitLancer can purchase more Chips with charges as follows:

Chips Credits Charges in USD Charges in INR
5 4 200
10 6 300
25 12 600
50 20 1000

(d) When the monthly free Chips are exhausted and a FlitLancer does not buys Chips Credits then a fee of INR 50 per Chips Credit will be charged whenever a service is purchased.

(e) When a FlitLancer receives funds in a Bank account, the Financial Institutions of the Bank may impose a currency conversion charge if the FlitLancer withdraws money in the local currency, which will be borne by the FlitLancer.

(f) Charges paid for add-ons like "FEATURED", "TOP CONTEST", "URGENT" and "SEALED" will not be refunded (the “Non Refundable Cost”) to the FlitLancer under any circumstances.

(g) In case of a withdrawal in USD there might be currency exchange fee depending on the current exchange rates.

6. Contacting Us

If you have any queries or need assistance, please feel free to contact us at support@flitlance.com


Any Query?

  • Write to us at info@flitlance.com

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