Self-motivated and very dedicated when it comes to work. Very punctual, well-organized and task driven person. An exceeding expectation is a goal. Shopify/Fresh desk/Linkedin/Asana/Mailchimp/Oberlo/Zendesk Experience in: Customer Support Virtual Assistant Email Support Chat Support Web research and Data Entry Appointment Setting *Fluency in both written and oral English *Reliable in providing excellent service
Working in an E-commerce company. Where I am responding to customer inquiries on telephone, email and chat services. Identifying and evaluating customer needs and providing appropriate solutions and responses. Using available and appropriate systems to respond to problems and queries. I also manage their Facebook account. I also taking care of the chargeback and disputes of the customer. I am also expert in Shopify, Freshdesk, Zendesk, Oberlo, Asana, and Aliexpress.
• Doing clerical work thru online. • Doing report for car insurance. • Doing data entry.
• Activates phone service to Comcast. • Answer phone from U.S. based customer who’d like to transfer their phone service. • Transfer or connect them to verify their service. • Also doing outbound calls. • Doing data entry.
Philippine Women's University, 1993 - 1997 4 Years.