Maryner Sablayan .

Customer Support/Virtual Assistant

imus, Philippines

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Hourly Rate
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5 $/hr
Total Jobs Done
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N/A

Overview

Self-motivated and very dedicated when it comes to work. Very punctual, well-organized and task driven person. An exceeding expectation is a goal. Shopify/Fresh desk/Linkedin/Asana/Mailchimp/Oberlo/Zendesk Experience in: Customer Support Virtual Assistant Email Support Chat Support Web research and Data Entry Appointment Setting *Fluency in both written and oral English *Reliable in providing excellent service

Portfolio

No Portfolio Found

Experience

CUSTOMER SUPPORT

Deals Club

2016-2017.

Working in an E-commerce company. Where I am responding to customer inquiries on telephone, email and chat services. Identifying and evaluating customer needs and providing appropriate solutions and responses. Using available and appropriate systems to respond to problems and queries. I also manage their Facebook account. I also taking care of the chargeback and disputes of the customer. I am also expert in Shopify, Freshdesk, Zendesk, Oberlo, Asana, and Aliexpress.

CUSTOMER SERVICE REP./OFFICE MANAGER

Upwork

2015-2015.

• Doing clerical work thru online. • Doing report for car insurance. • Doing data entry.

CUSTOMER SERVICE REPRESENTATIVE

Startek Philippines

2010-2014.

• Activates phone service to Comcast. • Answer phone from U.S. based customer who’d like to transfer their phone service. • Transfer or connect them to verify their service. • Also doing outbound calls. • Doing data entry.

Education

BACHELORS OF SCIENCE IN BUSINESS ADMINISTRATION

Philippine Women's University, 1993 - 1997 4 Years.